We are Trilogy Hotels

An Independent Hotel Management Company redefining hospitality and transforming lives.

We believe hotels at their very core, are conduits of energy and human emotion.

Hotels are spaces where stories intertwine, where dreams are nurtured, and where connections are forged.

It is within these walls that we can truly harness our potential to impact the lives of our three key stakeholders Owners, Guests, and Team.

owners-abstract

Owners

Investing in a hotel is a substantial commitment. We support owners in the investment journey through Partnership and Performance.

Guests

Our dedication to exceptional service is unwavering and our mission is to create memorable experiences for our guests.

Team

We have created the home of hospitality where the best and brightest talent in the industry can come together and flourish.

We are unwavering in our commitment to exceed expectations, create memorable moments, build lasting relationships, and transform lives.

—Trilogy Hotels Team

What is Independent Hotel Management?

From revenue management, to cost control and human resources, all facets of hotel operations are included in the services provided by an Independent Hotel Manager, on behalf of the Hotel Owner.

The Owner may also elect to enter into a Franchise Agreement with a Global Hotel Brand, where the Independent Hotel Manager partners with the Global Brand to drive the top-line performance of the asset whilst continuing to deliver all other facets of the day-to-day operations.

The Trilogy Operating Model

An environment where everyone plays to their strengths.*

Global Hotel Brand Benefits

Revenue Generation

Global distribution, global loyalty, global S&M, global brand activation

Cost Control

Purchasing power, favourable terms with key global suppliers such as OTA’s

Focus

Global focus, driving brand equity & market penetration, loyalty program

Trilogy Hotels Benefits

Revenue Generation

Bespoke, hotel-specific S&M, market specific revenue management

Cost Control

Street smart local management, hotel-specific purchase agreements, clustering, labour productivity, removal of non-essential brand costs

Focus

Local focus, driving Owner & Guest satisfaction, team engagement & growth, detailed performance metrics, and improved Owner returns

*This is the ecosystem when a brand is franchised.

Operational Services

Revenue & yield management

Revenue & yield management

Cost management, expense reduction & procurement

Cost management, expense reduction & procurement

Accounting & financial reporting

Accounting & financial reporting

Recruitment, retention and training

Recruitment, retention and training

Food, beverage & culinary

Food, beverage & culinary

Design, technical services & ESG

Design, technical services & ESG

Multi-site clustering

Multi-site clustering

Building management & mixed-use development

Building management & mixed-use development

Wellness, day spa & recreation facilities management

Wellness, day spa & recreation facilities management

Hotels We Manage

We are proud to operate the following quality investment-grade assets.

Mercure Sydney

Sydney, NSW 2000

517 Rooms, 2 Restaurants, 1 Bar

Ideally located for business and holiday travel, the Mercure Sydney offers stunning views of Sydney’s CBD skyline, nine conference spaces, a rooftop pool, a fitness centre, and the award-winning Platform 818 Restaurant and Bar.

Ibis Sydney World Square

Sydney, NSW 2000

166 Rooms, 2 Restaurant and Bar 

In the heart of the central city, this affordable hotel offers an unbeatable location near iconic landmarks, including the Capital Theatre, as well as a fitness centre, business centre and meeting space, all just moments from the CBD.

Mercure Canberra

Braddon, ACT 2612

129 Rooms, 2 Restaurant and Bar

A heritage-listed hotel, perfect for exploring the capital city’s most sought-after attractions. Ideal for both leisure and business, it features a bistro, an iconic public bar, meeting rooms, and private parking on its historic grounds.

Fairmont Resort Blue Mountains

Leura, NSW 2780

224 Rooms, 6 Restaurants and 2 Bars

This award-winning resort offers world-class leisure facilities: a skating rink, wellness spa, golf, and conference venues. From romantic getaways to memorable family escapes, it is the epitome of upscale accommodation in Leura.

We love to manage hotels. Period.

We are just as much about what we aren’t, as what we are. Our focus on hotel management and operations gives us an alignment of interest and clarity of purpose in partnership with Owners, Guests and Teams that you won’t find anywhere else.

We

Manage all facets of operating a hotel

We don’t

Own a brand

Own a hotel

Receive commissions from a brand

Receive a commission from a procurement contract

Do Asset Management

Have any opaque fees or charges

Our Founders

Between them, the three founders of Trilogy Hotels have an unmatched combination of experience in the tourism and hospitality industry in Australia and throughout Asia.

Scott Boyes

Chief Executive Officer

One of the most respected and accomplished Hoteliers in the Australian market. A 30-year journey commencing with graduating from the Blue Mountains Hotel School through to his most recent role as Senior VP Operations, Pacific North at Accor overseeing a portfolio of 85 Hotels.

Tony Ryan

Executive Chairman

Over 35 years of experience providing commercial and legal advice to hotel owners, operators, developers and financiers across Asia Pacific. As Global Head of M&A at JLL, advised on significant transactions of hotel management platforms and portfolios including Accor’s $940M USD takeover of Mantra Group.

Grant Alchin

Chief Operating Officer

Grant has a unique combination of experience having spent 20 years in senior operational roles for global operators IHG & Accor as well as 8 years in senior asset management roles for large-scale listed entities. Extensive experience across all brand tiers and complex operations.

Advantages of the Trilogy Model

Term

Term

Generally shorter than a traditional HMA
Termination

Termination

Owner friendly in costs and restrictions, enhancing liquidity and value
Structure

Structure

Horizontal structure with corporate teams directly involved in the business unit
Owner Engagement

Owner Engagement

Flexibility for owner to have input into how outcomes are derived
Brand

Brand

Ability to selectively engage with brand initiatives only where there is a direct benefit
Value

Value

A focus on top line and profitability delivers enhanced owner returns and asset value
Operations

Operations

Less restricted and able to respond quickly to macro and property conditions improving profitability
Fees

Fees

Flexibility and alignment of interest between owner and operator through fee structure

Why the Independent Management model

A Case Study

The rise in popularity of the Independent Management Model in Europe prompted HVS to publish an article in January 2023 explaining the key factors behind the increase in popularity and a case study on the outcomes derived from the independent management model.

Read more

Profit & Loss Improvements
Profit & Loss Improvements

Within the article a hypothetical profit & loss assessment highlighting the comparative outcomes for each model was included (see inset)

EBIDTA Increase
EBIDTA Increase

The article concluded a 3rd party operating model delivering a premium of 18% at the EBITDA level (assuming the same top line).

Improve Asset Values
Improve Asset Values

The adoption of the model in Australia and New Zealand has the potential to unlock cash flow and improve asset values for investors.

The best way to find yourself, is to lose yourself in the service of others.

— Mahatma Gandhi