About us

With unwavering commitment to our hotel owners, teams, and guests, we also recognise our role in positively influencing the environment and the communities in which we are privileged to operate.

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Hotel owners

Each owner has their own objectives and aspirations. We provide bespoke solutions to achieve alignment with Owners’ unique visions for their properties. At Trilogy we have a single focus to provide practical expertise and strategic insights to enhance profitability and asset value.

Teams

At Trilogy Hotels, we encourage and promote personal growth and professional development. We pride ourselves in creating an inclusive and inspired workforce at every hotel. Our teams understand and embrace the true spirit of hospitality and personal service.

Guests

With a focus on personalised experiences and exceeding expectations, we believe each guest should not only feel welcomed but truly embraced. With exceptional hotels and empowered teams, we consistently achieve high guest satisfaction and loyalty.

We love to manage hotels. Period.

We are just as much about what we aren’t, as what we are. Our focus on hotel management and operations gives us an alignment of interest and clarity of purpose in partnership with Owners, Guests and Teams that you won’t find anywhere else.

We

Manage all facets of operating a hotel

We don’t

Own a brand

Own a hotel

Receive commissions from a brand

Receive a commission from a procurement contract

Do Asset Management

Have any opaque fees or charges

Operational services

Our leadership team is the best in the business – seasoned leaders who provide extraordinary results in top-line revenues and operational performance. We achieve this through the following services.
Sales, distribution & yield management

Sales, distribution & yield management

Cost management, expense reduction & procurement

Cost management, expense reduction & procurement

Accounting & financial reporting

Accounting & financial reporting

Recruitment, retention & training

Recruitment, retention & training

Food, beverage & culinary

Food, beverage & culinary

Design, technical services & ESG

Design, technical services & ESG

Multi-site clustering

Multi-site clustering

Building management & mixed-use development

Building management & mixed-use development

Wellness, day spa & recreation facilities management

Wellness, day spa & recreation facilities management

How it works

Our purpose at Trilogy is to deliver unparalleled value and service to our stakeholders, fostering a sense of belonging, sustainability, and growth.

Meet the team

Through our dedication to excellence, innovation, and social responsibility, we aspire to be the preferred choice for hotel owners, teams, guests, and the communities we serve.